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FAQ
1. How will I get my template?
Within 10 minutes of your purchase, you will receive an email from our online editor. Click on the link and select edit a purchased template. You can then personalize your template with your details. Then save, download, print, or share on social media, text, or email. It's that easy!
2. What is Jet Template?
Jet Template is an easy-to-use and fully customizable template editor that allows you to personalize your purchased template directly in your web browser, and download pdf files to print or jpg files for online sharing. We provide a free DEMO link for you see how easy it is to use our editor (links can be found in the item details/description).
3. Where can I print my template?
Hassle-Free Print and Ship Service!
We understand that convenience matters when it comes to creating memorable events. Introducing our Print and Ship Service, designed to take the stress out of printing. Imagine skipping the home printer setup or the trip to the local print shop and having your customized invitations delivered right to your doorstep.
Why Choose Our Print and Ship Service?
- Effortless Process: Choose your favorite design from our collection and leave the printing to us.
- Professional Quality: Our state-of-the-art printing ensures crisp colors and premium paper for invitations that impress.
- Time-Saving: Focus on planning your event while we handle the printing and shipping logistics.
- Delivered to You: Receive your invitations conveniently at your doorstep, ready to charm your guests.
- Satisfaction Guaranteed: Or your money back
You can also print at home, at local copy shops (such as Staples, Avery, Office Depot, Office Max, FedEx, Kinkos, etc.), Photo Lab Center or Print Shop (such as Walgreens, Costco).
4. Can I resize my template?
Yes, please follow this link to purchase the add-on.
5. Can you do a custom order?
Yes, message me with the details through the Contact Us pages. Let's talk, email us at info@digitaldocinc.com
6. What cardstock should I use for best results?
For best results, heavier (thicker) cardstock is best and we recommend 90 to 130lb cardstock. In metric terms, this is around 250-300 gsm. Most home printers should be able to manage at least a 90lb card, but please check your printer's specifications.
7. I have questions and want help.
Please contact us using the "chat with us button" on the bottom right of the screen, or message us using the Contact Us link.
We will be happy to help and will respond within 12 hours, but usually much sooner.
8. Do you refund?
100% satisfaction guaranteed or your money back.